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Shipping & Returns Arlisa Bijoux Shipping and Returns Shipping: We ship upon receipt of payment, within 48 hours. Our items are all packed in elegant presentation boxes and strong parcels to guarantee that they arrive to their destination in perfect condition. In order to prevent packages being lost by postal services we only ship through priority, signed for delivery. All items ship from Switzerland, via Swiss Post: http://www.swisspost.ch/en Charges: Flat Rate A Shipping within Switzerland priority, signed for delivery $ 5.00 * Approximate delivery time: 1 - 2 days Flat Rate B Shipping to Europe priority, signed for delivery $ 9.00 * Approximate delivery time: 5 – 7 days Flat Rate C Shipping to the rest of the world priority, signed for delivery $ 11.00 * Approximate delivery time: 10 - 12 days * or equivalent depending on the chosen currency and exchange rates. Custom taxes/charges are the clients’ responsibility. Returns: 7 day money back guarantee: You have the possibility to return the purchased goods within 7 working days starting from day of reception. Items must be returned in their original condition and presentation box, via priority, signed for delivery. We do not accept returns of worn items. Upon receipt of your return we will refund the cost of the actual item. We will not refund shipping costs. For questions feel free to contact us at returns@arlisa-bijoux.com Order Cancellations: Your order can be cancelled within 48 hours. If you have already paid for your order, we will issue an immediate refund. To cancel your order email us at returns@arlisa-bijoux.com Damaged or faulty goods: We do not take responsibility for items damaged by postal services or customs or for items damaged by wrong handling. If your item shows manufacture defects, email us at returns@arlisa-bijoux.com with a clear explanation of the problem, then send us back the item whithin 7 workings days of receipt, in its original condition and original presentation box, via priority, signed for delivery. Upon receipt of the item we will either repair it, replace it or refund you. If you have any questions feel free to contact us either through the online form or through the following : Arlisa Bijoux I & A Pasche Casa Dofil 1 6981 Beride Switzerland Tel. +41 91 600 0173 Fax. +41 91 600 0174 e-mail : ipasche@arlisa-bijoux.com  Continue

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Friday 09 May, 2008

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